Frequently asked questions.

Temple Pillar is the skincare brand within So Good Co., our house of brands. It has its own products, Purpose Profiles, and website, with shopping and order support through So Good Co.

Our four steps are Cleanse, Refine, Anoint, Seal: Shepherd’s Wash, Refiner’s Mist, Keystone Serum, and Keystone Cream. Start with the How to Choose guide and follow the directions for each product. The serums are facial oils; choose products based on your skin’s needs and ingredient preferences.

Purpose Profiles bring together a blend, aroma, intention, and Scripture. They help you choose a scent and a moment of reflection that resonates with you. Available profiles vary by product; check the product page for the current selection.

The range is not entirely vegan. Some formulas contain beef tallow or beeswax. If you avoid animal-derived ingredients—or tallow specifically—check the individual ingredient list before choosing. Contact us if you need help identifying an option that fits your preferences.

We use beef tallow in selected moisturizers for its rich texture and the soft, moisturized feel it leaves on the skin. It is one ingredient choice within the range. If you prefer to avoid it, check the product’s ingredient list or ask us for help choosing.

Scented Purpose Profiles use essential oil blends. Refiner’s Mist is currently offered fragrance-free. Check the ingredients for the specific product and profile you choose, especially if you avoid particular oils or scents.

They’re made for anyone who wants to use them. Choose by your skin’s needs and your scent preferences; Purpose Profiles are not divided by gender.

Read the full ingredient list before use, and avoid ingredients you know you react to. Natural ingredients can still cause irritation or allergies. Try a new product on a small area first; stop using it if you notice a reaction, and seek medical advice if symptoms persist or concern you.

Ask your healthcare provider about the specific product and its ingredients, particularly if it contains essential oils. We can help you locate the ingredient list to share with them.

Temple Pillar products are cosmetics intended for cleansing and moisturizing, not treatments for medical conditions. If you have a diagnosed condition or persistent irritation, ask a qualified healthcare professional about products suited to your needs.

The ingredients vary by formula. Check the individual product’s ingredient list, and contact us if you have a question about its preservation or storage requirements.

Keep containers closed and away from excess heat and direct sunlight. Follow the care directions for your product. For storage or use-by questions, contact us with the product name and batch details.

Email us about the specific product and the standard or certification that matters to you before purchasing.

Contact us with the product name for information about where and how it is made.

Our pricing reflects the ingredients, batch sizes, and hands-on work involved in making each product. Product pages list the size and price so you can compare options and choose what fits your budget.

Your bag is in the So Good Co. storefront. When you’re ready, select checkout to review your order, shipping, and payment details.

Available shipping methods, rates, and estimated timing are shown at checkout based on your order and destination. If you need an order by a particular date, contact us before purchasing.

Contact us with your order number before sending anything back. We will review the situation and explain the available next step. If an item arrives damaged or incorrect, include clear photos when relevant.

We make products in small batches, and some profiles are seasonal or limited. If something you want is unavailable, contact us to ask about its status or a possible alternative.

Contact us with what you have in mind, the quantity, and your deadline. Availability and turnaround depend on the request.